Universidad, gestión del conocimiento y pandemia
Bases para la superación de crisis
DOI:
https://doi.org/10.37467/revhuman.v11.4154Palabras clave:
Educación superior, Pandemia, Gestión del conocimiento, Gestión universitaria, Universidad, Gestión de crisisResumen
Las universidades son reconocidas como espacios de generación y gestión del conocimiento para la innovación y mejora de los entornos productivos y de la vida social. Con la pandemia de Covid-19 las universidades han sido puestas a prueba, tanto para la resolución de la crisis sanitaria como para la organización pedagógica en el contexto digital. A partir de un análisis crítico dialético, de orden filosófico expeculativo, el artículo tiene como objetivo identificar categorías de gestión del conocimiento en las universidades. Los resultados evidencian los elementos de organización institucional comunes a los entornos universitarios que favorecen la adaptación a escenarios complejos.
Citas
Adeinat, I. M. & Abdulfatah, F. H. (2019). Organizational culture and knowledge management processes: case study in a public university. JIKMS, 49, pp. 35 – 53. https://doi.org/10.1108/VJIKMS-05-2018-0041 DOI: https://doi.org/10.1108/VJIKMS-05-2018-0041
Adnan, M. & Anwar, K. (2020). Online learning amid the COVID-19 pandemic: Students perspectives. JPSP, 1(2), 45–51. doi:10.33902/jpsp.2020261309 DOI: https://doi.org/10.33902/JPSP.2020261309
Arntzen, A. A. B., Worasinchai, L. & Ribière, V. M. (2009). An insight into knowledge management practices at Bangkok University. JKM, 13, pp. 127-144. https://doi.org/10.1108/13673270910942745 DOI: https://doi.org/10.1108/13673270910942745
Asiedu, M. A., Anyigba, H., Ofori, K. S., Ampong, G. O. A. & Adde, J. A. (2020). Factors influencing innovation performance in higher education institutions. TLO, 7, pp. 365-378. https://doi.org/10.1108/TLO-12-2018-0205 DOI: https://doi.org/10.1108/TLO-12-2018-0205
Bahasoan, A., Ayuandiani, W., Mukhram, M. & Rahmat, A. (2020). Effectiveness of Online Learning In Pandemic Covid-19. IJSTM, 1(2), 100–106. https://doi.org/10.46729/ijstm.v1i2.30 DOI: https://doi.org/10.46729/ijstm.v1i2.30
Bartolacci, C., Cristalli, C., Isidori, D. & Niccolini, F. (2016). Ba virtual and inter-organizational evolution: a case study from a EU research project. JKM, 20, pp. 793-811. https://doi.org/10.1108/JKM-09-2015-0342 DOI: https://doi.org/10.1108/JKM-09-2015-0342
Basilaia, G. & Kvavadze, D. (2020). Transition to Online Education in Schools during a SARS-CoV-2 Coronavirus (COVID-19) Pandemic in Georgia. Pedagogical Research, 5(4), pp. 1-9. https://doi.org/10.29333/pr/7937 DOI: https://doi.org/10.29333/pr/7937
Blackman, D. & Kennedy, M. (2012). Knowledge management and effective university governance. JKM, 13, pp. 547 – 563. https://doi.org/10.1108/13673270910997187 DOI: https://doi.org/10.1108/13673270910997187
Boyle, B., MacDonnel, A., Mitchell, R. & Nicholas, S. (2012). Managing knowledge in internationalizing universities through foreign assignments. IJEM. 26 (3), pp. 302-312. DOI: 10.1108/09513541211213363 DOI: https://doi.org/10.1108/09513541211213363
Esposito, V., De Nito, E., Pezzillo, M. & Silvestri, L. (2013). Dealing with knowledge in the Italian public universities the role of performance management systems. JIC, 14, pp. 431 – 450. https://doi.org/10.1108/JIC-03-2013-0035 DOI: https://doi.org/10.1108/JIC-03-2013-0035
Fullwood, R., Rowley, J. & Delbridge, R. (2013). Knowledge sharing amongst academics in UK universities. JKM, 17, pp. 123 – 136. https://doi.org/10.1108/13673271311300831 DOI: https://doi.org/10.1108/13673271311300831
Fullwood, R. & Rowley, J. (2017). An investigation of factors affecting knowledge sharing amongst UK academics. JKM, 21, pp. 1254-1271. https://doi.org/10.1108/JKM-07-2016-0274 DOI: https://doi.org/10.1108/JKM-07-2016-0274
Ganguly, A., Talukdar, A. & Chatterjee, D. (2019). Evaluating the role of social capital, tacit knowledge sharing, knowledge quality and reciprocity in determining innovation capability of an organization. JKM, 23, pp. 1105 – 1135. https://doi.org/10.1108/JKM-03-2018-0190 DOI: https://doi.org/10.1108/JKM-03-2018-0190
Guerrero, M., Herrera, F. & Urbano, D. (2019). Strategic knowledge management within subsidised entrepreneurial university-industry partnerships. MD, 57, pp. 3280 – 3300. https://doi.org/10.1108/MD-10-2018-1126 DOI: https://doi.org/10.1108/MD-10-2018-1126
Guo, Y. R., Cao, Q. D., Hong, Z. S., Tan, Y. Y., Chen, S. D., Jin, H. J., Tan, K. S., Wang, D. Y. & Yan, Y. (2020). The origin, transmission and clinical therapies on coronavirus disease 2019 (COVID-19) outbreak–an update on the status. MMR 7(1), pp.1-10. https://doi.org/10.1186/s40779-020-00240-0 DOI: https://doi.org/10.1186/s40779-020-00240-0
Hendriks, P. H. J. & Sousa, C. A. A. (2013). Practices of management knowledge in university research management. JOCM, 26, pp. 611 – 628. DOI: 10.1108/09534811311328605 DOI: https://doi.org/10.1108/09534811311328605
Horkheimer, M., & Adorno, T. W. (1972). Dialectic of enlightenment. Herder and Herder.
Iqbal, A., Latif, F., Marimon, F., Sahibza, U. F. & Hussain, S. (2019). From knowledge management to organizational performance: modelling the mediating role of innovation and intellectual capital in higher education. JEIM. 32, pp. 36 – 59. https://doi.org/10.1108/JEIM-04-2018-0083 DOI: https://doi.org/10.1108/JEIM-04-2018-0083
Koronis, E. & Ponis, S. (2018). Better than before: the resilient organization in crisis mode. JBS, 39, pp. 32 – 42. https://doi.org/10.1108/JBS-10-2016-0124 DOI: https://doi.org/10.1108/JBS-10-2016-0124
Krogh, G. V., Ichijo, K. & Nonaka, I. (2000). Enabling Knowledge Creation. Oxford University Press, New York. DOI: https://doi.org/10.1093/acprof:oso/9780195126167.001.0001
Lopez, S. F., Rodeiro-Pazos, D., Calvo, N. & Rodríguez-Gulías, M. J. (2018). The effect of strategic knowledge management on the universities’ performance: an empirical approach. JKM, 22, pp. 567-586. https://doi.org/10.1108/JKM-08-2017-0376 DOI: https://doi.org/10.1108/JKM-08-2017-0376
Ma, Z., Xiao, L. & Yin, J. (2018). Toward a dynamic model of organizational resilience. NBRI, 9, pp 246 – 263. https://doi.org/10.1108/NBRI-07-2017-0041 DOI: https://doi.org/10.1108/NBRI-07-2017-0041
Mafabi, S., Munene, J. & Ntayi, J. (2012). Knowledge management and organizational resilience Organizational innovation as a mediator in Uganda parastatals. JSM. 5 (1), pp. 57-80 (2012). https://doi.org/10.1108/17554251211200455 DOI: https://doi.org/10.1108/17554251211200455
Massaro, M., Pitts, M., Zanin, F. & Bardy, R. (2014). Knowlwdgw Sharing, Control mechanisms and a intellectual liabilities in knowledge-intensive firms. EJKM, 12, pp. 117-127.
Mukhtar, K., Javed, K., Arooj, M. & Sethi, A. (2020). Advantages, Limitations and Recommendations for online learning during COVID-19 pandemic era. PJMS, 36(COVID19-S4), pp. 1-9. https://doi.org/10.12669/pjms.36.covid19-s4.2785 DOI: https://doi.org/10.12669/pjms.36.COVID19-S4.2785
Müller, F. M. & Souza, M. V. (2020). The role of Knowledge Media in Network Education. IJIER, 8, pp. 76 – 93. https://doi.org/10.31686/ijier.vol8.iss7.2457 DOI: https://doi.org/10.31686/ijier.vol8.iss7.2457
Nonaka, I., Toyama, R. & Konno, N. (2000). SECI, Ba and Leadership: a Unified Model of Dynamic Knowledge Creation. LRP, 33, pp. 5 – 34. https://doi.org/10.1016/S0024-6301(99)00115-6 DOI: https://doi.org/10.1016/S0024-6301(99)00115-6
Organización Mundial de la Salud. (2019). https://www.who.int/es/emergencies/diseases/novel-coronavirus-2019?adgroupsurvey={adgroupsurvey}&gclid=CjwKCAjwk_WVBhBZEiwAUHQCmWmk6r_ADyTV9LQHlnqJHn1DNa1vLWSL1dPHbuTlRKJy2ZPMqBoAixoCiU8QAvD_BwE
Orzano, J. A., Mclnerney, C. R., Scharf, D., Tallia, A. F. & Crabtree, B. F. (2008). A Knowledge Management Model: Implications for Enhancing Quality in Health Care. JASIST, 12, pp. 489 – 500. DOI: 10.1002/asi.20763 DOI: https://doi.org/10.1002/asi.20763
Pee, L. G. & Kankanhalli, A. (2009). A Model of organizational knowledge management maturity based on people, process, and technology. JIKM, 8, pp.1-21. DOI: 10.1142/S0219649209002270 DOI: https://doi.org/10.1142/S0219649209002270
Polanyi, M. (1966). The tacit dimension. Routledge e Kegan Paul. Routledge & Kegan Paul: London.
Romeiro, A., Riofrío, V., Pérez, D., Torres, P., Brizuela, N., Andrade, L. &. Iriarte, M. (2021). Ser maestro en tiempos de pandemia. Pearson: Lima, Peru.
Saide, S., Indrajit, R. J., Trialih, R., Ramadhani, S. & Najamuddin, N. (2019). A theoretical and empirical validation of information technology and path-goal leadership on knowledge creation in university: Leaders support and social media trend. JSTPM, 10, pp. 551 – 568. https://doi.org/10.1108/JSTPM-06-2018-0067 DOI: https://doi.org/10.1108/JSTPM-06-2018-0067
Simao, L. & Franco, M. (2018). External knowledge sources as antecedents of organizational innovation in firm workplaces: a knowledge-based perspective. JKM, 22, pp. 237 – 256. https://doi.org/10.1108/JKM-01-2017-0002 DOI: https://doi.org/10.1108/JKM-01-2017-0002
Snyman, R. & Kruger, C. J. (2004). The interdependency between strategic management and strategic knowledge management. JKM, 8, pp. 5 – 19. DOI: 10.1108/13673270410523871 DOI: https://doi.org/10.1108/13673270410523871
Takeuchi, H. & Nonaka, I. (1995). The knowledge – creating company: How Japanese Companies Create the Dynamics of Innovation. Oxford University Press, New York.
Takeuchi, H. & Nonaka, I. (2008). Gestão do Conhecimento. Bookman. Porto Alegre. Brasil.
Thani, F. & Mirkamali, S. (2018). Factors that enable knowledge creation in higher education: a structural model. DTA, 52, pp. 424-444. https://doi.org/10.1108/DTA-10-2016-0068 DOI: https://doi.org/10.1108/DTA-10-2016-0068
Descargas
Publicado
Cómo citar
Número
Sección
Licencia
Aquellos autores/as que publiquen con esta revista, aceptan los términos siguientes:
- Los autores/as conservarán los derechos morales sobre la obra y cederán a la revista los derechos comerciales.
- Transcurrido 1 año desde su publicación, la versión del editor pasará a estar en acceso abierto en la web de la editorial, pero la revista mantendrá el copyright de la obra.
- En el caso de que los autores deseen asignar una licencia abierta Creative Commons (CC), podrán solicitarla escribiendo a publishing@eagora.org.
