Paradinas Márquez, María del Carmen, and Pilar Sánchez-González. “Conflict Management and the Value of Emotions in Organisations: Study of the Internal Customer Versus the External Customer”. HUMAN REVIEW. International Humanities Review / Revista Internacional de Humanidades 14, no. 4 (December 20, 2022): 1–11. Accessed July 18, 2024. http://journals.eagora.org/revHUMAN/article/view/4144.